Please provide the following details
so that we can assist you.

Required fields are marked

The FAQs answer many commonly asked questions.
Have you tried the FAQs?

First Name
Last Name
Email
Client ID
(under Help >> About on the Chart Menu)
Telephone
(with Area Code)
Country
Operating System
Firewall
Problem details
If Incredible Charts will not connect to the server, please attach the latest debug file
(file names include the date e.g. 20051013_155334.txt or Nov15_192521R5472.txt).
The files are usually located in:    C: >> Program Files (x86) >> IncredibleCharts >> debug
Attach Files: