Troubleshooting

Incredible Charts Authentication

 

Right-click and select Copy Shortcut to link to this paragraph  Authentication Errors

Incredible Charts includes authentication software designed to prevent abuse of the License Terms. 
Some of the more commonly encountered error messages are:

  • The system date has been altered. The application will terminate ! 
  • The Executable has been modified ! Please Reinstall !
  • The License File is not found or corrupted. Check ....
  • The License Code is invalid !
  • Key Error. The application will terminate !

If you receive any of the above messages, please contact Support
and do a virus scan if you are not aware of any changes made to your system.

 

Right-click and select Copy Shortcut to link to this paragraph   Activation Key Errors

There are two further possible errors:

  1. If an activation key is used on more than one computer: 
    Max users detected !
  2. If Incredible Charts is loaded on a network server: 
    This networked computer is rejected !

Again, contact Support if there is no obvious solution.