Support

December 16, 2024

Holiday Office Hours

As the holiday season draws near, we'd like to share our adjusted Christmas office hours and chat availability with you! We want to make it as easy as possible for you to reach us during this busy time.
 

Our team will be ready to assist you during the following AEDT (UTC + 11) hours:

  • 23-Dec 9:30am to 4:30pm
  • 24-Dec 9:30am to 2:30pm
  • 25-Dec closed
  • 26-Dec closed
  • 27-Dec 9:30am to 4:30pm
  • 30-Dec 9:30am to 4:30pm
  • 31-Dec 9:30am to 2:30pm
  • 1-Jan closed
  • 2-Jan 9:30am to 4:30pm
  • 2-Jan 9:30am to 4:30pm

To contact us outside of these hours, please text us (+61 468 487 363) or use the Message Us through the website.
 

Regards,
The Incredible Charts Team

Trading Holidays: November / December 2024

  • 28-Nov Thanksgiving Day: US stock markets are closed.
  • 29-Nov Early Close: US NYSE & NASDAQ stock markets are closed from 1pm and OTC Markets are closed from 2pm.
  • 24-Dec Christmas Eve:
    • Australian stock market is closed from 2:10pm,
    • UK stock market is closed from 12:30pm,
    • US NYSE & NASDAQ stock markets are closed from 1pm and OTC Markets are closed from 2pm.
  • 25-Dec Christmas Day: Australian, Canadian, UK and US stock markets are closed.
  • 26-Dec Boxing Day: Australian, Canadian and UK stock markets are closed.
  • 31-Dec New Year Eve: Australian stock market is closed from 2:10pm and UK stock market is closed from 12:30pm.

S&P500 Index - Symbol Change

Please note that the symbol for S&P500 Index has changed to $INX ($inx_us).
 

Send us a message

Please use our new message feature (bottom right) during our office hours for support or subscription questions.