Contact Us

Stock Screener - Timeout Issues January 21st, 2021

We are currently experiencing an issue on our server that is causing unusual load. We apologise that it is taking so long to find a permanent solution but are working on the issue and hope to resolve it soon.

During this period the screener may be slow to load or timeout.

To contact us during this time: Open a Support Ticket

Thank you for your patience, we will post updates here.

The Incredible Charts Team

My Profile

To update your contact and/or payment details, login to your Incredible Charts Profile.

If you do not know your password, you can Contact Customer Care and request a temporary password.

Schedule Backup

Schedule backup from File >> Backup Settings. See Backup help page for details.

To disable scheduled backup, select How often >> Never and Save Settings.

Request Assistance


AUSTRALIA LOCAL:  1300-850-951

INTERNATIONAL:  +61-7-5679-8521

USA & CANADA FREECALL:  +1-866-662-7542

Office hours

Monday to Friday, 8:30am to 5pm AEST (UTC + 10).
To contact us outside these hours, please Request Assistance above.

Current office time: Friday 22nd January 2021 11:13am AEST.


AUSTRALIA:  +61-7-5641-0023

USA & CANADA FREECALL:  +1-866-663-2942

Top of Page